Information We Collect
Personal Information You Provide
When you interact with our legal education programs, we collect information you voluntarily share with us. This includes your name, email address, phone number, and professional background when you inquire about our courses or register for programs.
We also collect information about your educational goals and current skill level to better match you with appropriate learning opportunities. If you participate in our career development consultations, we may collect details about your work history and professional objectives.
Automatically Collected Information
Our website automatically collects certain technical information to help us understand how people use our services and improve the experience. This includes:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Device type and screen resolution
- Click patterns and navigation behavior
Important: We never collect sensitive personal information such as social insurance numbers, financial account details, or health records unless specifically required for program administration and with your explicit consent.
How We Use Your Data
Your information helps us provide personalized legal education services that match your career goals. We use your data to communicate about program availability, send course materials, and provide ongoing support during your learning journey.
Primary Uses
- Program Administration: Managing your enrollment, tracking progress, and delivering course content
- Communication: Sending program updates, educational resources, and responding to your inquiries
- Personalization: Tailoring content recommendations based on your interests and skill level
- Support Services: Providing technical assistance and educational guidance
- Quality Improvement: Analyzing how our programs perform and identifying areas for enhancement
Marketing and Outreach
We may send you information about new programs or legal education opportunities that align with your interests. You can opt out of these communications at any time, and we'll still provide essential program-related updates.
| Purpose | Legal Basis (Under PIPEDA) | Data Types Used |
|---|---|---|
| Course Delivery | Contract Performance | Contact info, progress data |
| Customer Support | Contract Performance | Contact info, technical logs |
| Program Marketing | Legitimate Interest | Email, preferences |
| Website Analytics | Legitimate Interest | Usage data, IP address |
Data Sharing Practices
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our educational programs effectively.
Service Providers
We share limited information with companies that provide essential services like email delivery, payment processing, and technical hosting. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.
Educational Partners
When you participate in collaborative programs or certification courses, we may share relevant information with our educational partners. We'll always inform you about these arrangements before any data sharing occurs.
Legal Requirements
In rare cases, we may disclose information if required by Canadian law or to protect our legal rights. This might include responding to court orders, investigating fraud, or protecting someone's safety.
No Data Sales: We never sell, rent, or trade your personal information to marketing companies or data brokers. Your information stays within our educational mission.
Your Privacy Rights Under Canadian Law
Canadian privacy law gives you significant control over your personal information. Here's what you can do and how to exercise these rights with us.
Access Your Information
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request. There's no charge for reasonable requests, though we may ask you to verify your identity first.
Correction and Updates
Found an error in your information? You can ask us to correct it. We'll update our records and notify any third parties who received the incorrect information, when appropriate.
Data Portability
If you want to transfer your educational records to another provider, we can provide your information in a structured, commonly-used format. This includes course completion data and progress records.
Withdrawal of Consent
You can withdraw consent for certain uses of your information, like marketing emails. Keep in mind that withdrawing consent might affect our ability to provide some services, but we'll explain any implications before processing your request.
Exercise Your Rights
To request access, corrections, or deletion of your data:
Email: privacy@iridonvlon.world
Phone: +1 (506) 453-9983
Mail: 6345 Dixie Rd #5A, Mississauga, ON L5T 2E6, Canada
How We Protect Your Information
Protecting your personal information is fundamental to everything we do. We use multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.
Technical Safeguards
- Encryption: All data transmission uses SSL/TLS encryption, and sensitive stored data is encrypted at rest
- Access Controls: Multi-factor authentication for all staff accounts with access to personal information
- Regular Updates: We keep all systems updated with the latest security patches
- Monitoring: 24/7 monitoring for suspicious activity and potential security threats
- Backups: Regular encrypted backups stored in secure, geographically separate locations
Administrative Safeguards
Our team receives regular privacy training, and we conduct annual security audits. Only employees who need access to perform their jobs can view personal information, and all access is logged and monitored.
Physical Security
Our servers are housed in professional data centers with biometric access controls, security cameras, and 24/7 security staff. Any paper records containing personal information are stored in locked cabinets with restricted access.
Breach Notification: If a security incident affects your personal information, we'll notify you within 72 hours and provide clear information about what happened and what we're doing about it.
Data Retention and Deletion
We keep your information only as long as necessary to provide services and meet legal requirements. Here's our approach to data retention across different categories of information.
| Information Type | Retention Period | Reason for Retention |
|---|---|---|
| Course enrollment and completion records | 7 years after completion | Educational verification, accreditation requirements |
| Contact information for inactive users | 3 years after last activity | Re-engagement opportunities, account recovery |
| Website analytics data | 2 years | Service improvement, trend analysis |
| Email marketing data (unsubscribed) | 1 year | Compliance with anti-spam laws |
| Financial transaction records | 7 years | Tax compliance, accounting requirements |
Automatic Deletion
Our systems automatically flag data for deletion when retention periods expire. We conduct quarterly reviews to ensure old data is properly removed and that active data remains accurate and relevant.
Early Deletion Requests
You can request early deletion of your information, though we may need to retain some records for legal compliance. We'll explain any retention requirements when you make your request and delete everything else promptly.
International Data Transfers
While our primary operations are in Canada, some of our service providers may store or process data in other countries. We ensure all international transfers meet Canadian privacy standards.
Transfer Safeguards
When data leaves Canada, we use contractual safeguards that require our international partners to provide the same level of protection as Canadian law requires. We regularly audit these arrangements to ensure compliance.
Current International Partners
- Cloud Storage: Data may be stored in secure facilities in the United States under privacy shield arrangements
- Email Services: Marketing emails are processed through servers in Canada and the United States
- Analytics: Website analytics data may be processed in the United States with appropriate privacy controls
Your Control: If you prefer to restrict international transfers of your data, contact us to discuss alternative arrangements. We'll work with you to find solutions that meet your privacy preferences.
Privacy Questions and Concerns
We're committed to addressing any privacy concerns promptly and thoroughly. Whether you have questions about this policy, want to exercise your rights, or need to report a concern, here's how to reach us.
Privacy Officer Contact
Our designated Privacy Officer handles all privacy-related inquiries and complaints. You can expect an initial response within 48 hours and a full response within 30 days.
Get Privacy Help
Primary Contact: privacy@iridonvlon.world
Phone: +1 (506) 453-9983
Mailing Address:
Iridonvlon Privacy Officer
6345 Dixie Rd #5A
Mississauga, ON L5T 2E6
Canada
Filing a Complaint
If you're not satisfied with how we've handled your privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'll provide information about this process and assist with your complaint if needed.
Policy Updates
We review this privacy policy annually and update it when our practices change or laws require modifications. Significant changes are communicated to all users via email and prominent website notices at least 30 days before taking effect.
For minor clarifications that don't affect your rights or our practices, we'll update the "Last Updated" date at the top of this policy and note changes in our next regular communication to users.